Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something that looks out of date, or have a suggestion for a platform we should take a closer look at, we are happy to hear from you. This page explains how to reach the Sweeps Sites team and what happens after you do.
How to Send Us a Message
Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. Reach us at [email protected].
A short description of what your message is about helps us get it to the right person quickly. You do not need to write at length — a sentence or two explaining the nature of your enquiry is enough to speed things along.
What You Can Write to Us About
There is no wrong reason to get in touch. These are the most common topics we hear about:
- Questions about our reviews and ratings — If you are trying to decide between two platforms and something in our write-ups is unclear, ask us. We are happy to explain our reasoning or point you to more detail.
- Corrections and factual updates — Sweepstakes casino terms, welcome offers, and eligible states change frequently. If you spot something that looks inaccurate or out of date, please let us know. We take accuracy seriously and review flagged content promptly.
- Suggestions for platforms to cover — We are always reviewing new and established sweeps casinos. If there is one you think belongs on our radar, tell us which one and why.
- General questions about how sweepstakes casinos work — If you are new to the dual-currency model, the no-purchase-necessary rule, or how Sweepstakes Coins redemptions work, feel free to ask. We will give you a plain-English answer or point you to the relevant section of the site.
- Responsible play concerns — If you or someone close to you has concerns about gaming habits, mention it in your message and we will direct you to appropriate support resources.
- Partnership and editorial enquiries — If you represent a sweepstakes casino operator or a related organisation and would like to discuss how we might work together, introduce yourself and outline what you have in mind. We review all such approaches, and commercial relationships never influence editorial rankings.
What to Expect After You Email
When your message arrives it goes to a member of our editorial team — not an automated system. You will receive a reply from someone who has actually read what you wrote.
Our usual response window is two working days. During particularly busy periods it may take slightly longer, but we will always follow up. If you have not heard back within five working days, it is worth checking your spam folder and resending if necessary.
A Word on How We Work
Sweeps Sites researches and compares sweepstakes and social casino platforms for readers across the US. Our editorial assessments are based on independently verified information — offer terms, eligibility rules, redemption conditions, game libraries and platform features. We do not test platforms by depositing or wagering; we review documented information and verify it against operator terms.
Operators may pay commission when readers follow links from this site, but that commercial relationship does not determine rankings or editorial conclusions. Reader feedback genuinely shapes what we cover next, which platforms we re-examine, and where our coverage needs to improve. If something we have published is wrong, we want to fix it.
If you are exploring the sweepstakes casino space for the first time and want a broader starting point, our site covers trusted casino options and what to look for when comparing platforms.
Our Editorial Standards
We hold ourselves to a few principles that are worth stating plainly:
- We never claim something is guaranteed — sweepstakes games involve chance, and outcomes vary.
- We note where availability varies by state, because sweepstakes casino access is determined at the state level in the US and rules change frequently.
- We always mention the no-purchase-necessary option, because it is a defining feature of the sweepstakes model and readers deserve to know about it.
- We do not reproduce promotional copy from operators without verifying the conditions attached to it.
If you believe any of our published content falls short of those standards, your message will be taken seriously. Thank you for taking the time to reach out.